A member of the housekeeping staff cleans your room daily. If there is a housekeeping problem in your room, tell your nurse and it will be taken care of as soon as possible.
Volunteers contribute many hours of service and financial assistance to the hospital. They supplement the services of the hospital staff in many ways and can be identified by their name tags.
During your stay many other health care professionals, including personnel from the laboratory and radiology departments and physical or occupational therapists, may visit you. In addition, the St. Joseph's Area Health Services family includes many beind-the-scenes workers such as accountants, engineers, secretaries, food service workers, and other
who contribute greatly toward your well-being while you are here.
St. Joseph's Area Health Services is a non-smoking facility. Smoking is not allowed.
Wheelchairs are available on all nursing units, but getting in and out of them without assistance may be hazardous. Please ask for help from a member of the hospital staff.
Special regulations are in effect in areas where patients are receiving oxygen. Electrically-operated equipment and aerosol products are not permitted in these areas. Absolutely no smoking is permitted in any room where oxygen is in use or on standby.
All medications you take while in the hospital are prescribed by your doctor, dispensed by the hospital pharmacy and administered by a nurse. Patients are not permitted to administer their own drugs or keep personal medications at their bedsides.
Valuable or lost items
Patients are asked not to bring items of value to the hospital. If you do bring a valuable item, it should be deposited in the safe located in the admissions department. You will be given a written receipt for all items which must be presented when you withdraw them. The hospital does not accept responsibility for items of value unless they are deposited in the safe.
For your protection, the hospital conducts fire and disaster drills regularly. If a drill occurs while you are here, please remain in your room and do not become alarmed. The hospital is a fire-resistant building, and the staff is trained in fire protection.
For the hearing impaired
A telecommunications device is available to help hearing-impaired patients or patients who want to communicate with a hearing-impaired relative or friend. Arrangements can also be made to have a person who uses sign language help a hearing-impaired or deaf patient.
Newspapers are available for purchase at the main hospital entrance:
The Forum, Minneapolis Star/Tribune, USA Today, and the Park Rapids
Flowers may be delivered to you while you are in the hospital. If
flowers arrive for you after your discharge, we will notify the florist
so they can make arrangements with the sender.
Volunteers deliver letters and packages for patients each morning.
Letters and parcels that arrive after you have been discharged are
forwarded to your home. Stamps and stationary may be purchased in the
Gift Shop. Outgoing mail may be left at the nurses' station or given to
Hair care by your stylist or barber is encouraged while you are hospitalized. Please talk with your nurse first. Arrangements for this service can be made through your nurse.
St. Joseph's Area Health Services strives to give you quality care and
personal attentions. To assist us in this goal we make an ongoing
effort to gather information from patients and families about their
hospital experience. We do this through a random patient telephone
It's very important for us to hear from our patients what we do well
and what we can do to improve our patients' hospital experience. You
may receive a telephone survey shortly after your visit. If you do, we
thank you for your participation and your comments.